Privacy policy

Privacy Policy

Last Updated: October 16, 2026

At Zeviio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

1. Information We Collect

When you visit our store or make a purchase, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing address, and delivery address.

  • Order Information: Products purchased, order details, payment status, and delivery information.

  • Payment Information: Payment details processed securely through our payment providers. We do not intentionally store complete payment card details on our own systems.

  • Technical Information: Your IP address, browser type, device information, and website usage data, including information collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Arrange reliable deliveries within our service areas.

  • Send order confirmations, shipping updates, and customer service communications.

  • Respond to your questions and requests.

  • Improve our website, products, and shopping experience.

  • Prevent fraud, protect our business, and maintain website security.

  • Send promotional emails or offers where permitted by applicable law and your preferences.

3. Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Payment processors to handle transactions.

  • Delivery and shipping companies to deliver your orders.

  • Shopify and other service providers that support our online store.

  • Website analytics and marketing providers, where applicable.

  • Government authorities or legal organizations when required by law.

We do not sell your personal information to third parties in exchange for money.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and support shopping cart functionality.

You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect some website features.

5. Payment Security

We use Shopify and supported third-party payment providers to help process transactions securely. Payment processing is subject to the relevant provider's terms and privacy practices.

Although we take reasonable steps to protect your information, no online transmission or electronic storage method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet applicable legal or regulatory requirements.

When information is no longer needed, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

7. Your Privacy Rights

Depending on the laws that apply to you, you may have the right to request access to your personal information, correct inaccurate information, request deletion, withdraw consent where applicable, or object to certain types of processing.

To make a privacy-related request, please contact us using the email address provided below. We may need to verify your identity before processing your request.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

9. Children's Privacy

Our store is intended for general shoppers and is not directed at children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. International Data Transfers

Your information may be processed or stored in countries other than your country of residence by Shopify and our service providers. Where required, we will take appropriate steps to ensure that such transfers comply with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements. Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Store Name: Zeviio
Location: United Arab Emirates (UAE)
Email: zeviio39@gmail.com

We value your trust and are committed to handling your information responsibly while providing a convenient and reliable shopping experience.